Answered By: May Cajes
Last Updated: Apr 06, 2020     Views: 5069

You may be seeing error code KER3 when trying to log in to the GCash App. Try to check if your App is up-to-date or try to log out and log in again. 

If problem still persists you may reach out to us with your concern by submitting a ticket and we would be happy to assist you.

Please prepare the following details when contacting GCash Support.

  1. GCash number
  2. Date and time of transaction
  3. Error prompt
  4. Screenshot of error prompt


I get an error when logging in the GCash App? What do I do? (2019). Retrieved April 6, 2021, from


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